InStream Water Support

Thanks for using our apps and refill stations. If you are experiencing problems with our apps or refill stations, please contact us at the email address below. We love to hear positive feedback, too. One of our team members will respond to your inquiry within 24 hours.


If you are reporting a problem with one of our apps, please be sure to include the type of device you have, whether it is Android or iOS, and if you are a new customer trying to sign up or an existing customer.

If you are reporting a problem with one of our refill stations, please tell us which one by including the location. The street address is best, but if the refill station is located outdoors, please use the nearest landmark.


About Us

Instream Water is a sustainability oriented company focused on reducing the number of single-use plastic water bottles manufactured and disposed of every year.  We are proud to call Denver our home.